We at LADEEN Cosmetic are committed to providing fast, safe, and convenient delivery services to our customers, ensuring an excellent shopping experience. Below are the regulations and terms related to the shipment of products from LADEEN Cosmetic to customers when ordering via Facebook or the official website:
1: Shipping Coverage
• We offer free nationwide shipping for all online orders from Facebook or the official website of LADEEN Cosmetic.
• For international orders, please contact us for more information about fees and delivery times as LADEEN Cosmetic is now present in over 10 countries worldwide.
2: Delivery Time
• Delivery time ranges from 2–5 working days from the time the order is confirmed. Delivery time may vary depending on external factors such as weather conditions, holidays, or the shipping address.
3: Shipping Fees
• Free shipping is available for all orders placed via Facebook and our official website, with no minimum order value required.
4: Delivery Process
• Once the order is confirmed, we will proceed with packaging and start the shipping process.
• Upon arrival at the delivery address, the courier will message or call your phone number to arrange a delivery time.
• When receiving the product, you can inspect it, and after checking, you may accept the product and pay the courier the full amount.
5: Shipping Safety Guarantee
• Products will be carefully packaged to ensure no damage occurs during transportation. If the product is damaged or has issues during delivery, customers are advised to refuse receipt and notify us immediately for support in product exchanges or returns.
6: Special Delivery Policy
• For special delivery requests (e.g., delivery at a specific time, special gift requirements), please inform us when placing the order to ensure the request is fulfilled accurately.
7: Contact and Support
• If you have any questions about the order or delivery service, please contact us via:
• Email: ladeen.cosmetic@gmail.com
• We are committed to providing fast, safe, and convenient delivery services, always meeting the shopping needs of our valued customers in the best way possible!
